Yes! All maintenance and quality checks are available via an app. You can track your ice vending system conditions and business generation directly from your smartphone or laptop. Alerts can be sent to you if issues arise or bags are low.

Yes! All major credit and debit cards are accepted, as well as Apple Pay and Google Wallet.

Hielo Ice Solutions machines are able to produce 10 lb and 20 lb bags in a matter of seconds once the vending process begins.

Hielo Ice Solutions consistently produces the freshest ice everytime, bag to bag. We ensure this promise by having each bag produced at the point of sale, there are no ice bags holding in our machines.

With the use of the Hoshizaki ice machine, KM-1301SAJ, Hielo Ice Solutions vends crescent cubed ice 29 x 13 x 38 mm.

Hielo Ice Solutions vending machines have the capability to produce 1301-1365 lbs per day. With the ability to store 300-400 lbs of ice. With the Hoshizaki ice machines being stackable, there is the potential to double the amount of production if required.

Hielo Ice Solutions’ products are built to last in nearly all weather conditions, Hoshizaki ice makers last anywhere between 10-30 years. Many factors come into play to ensure the longest trajectory of the machine, which include: environment, replacing filters, daily use, water quality, routine maintenance, and cleaning.

Hoshizaki recommends that your ice machine should be cleaned and sanitized once every six months for efficient operation.

Hielo Ice Solutions ice vending machines will require an electrical outlet or generator with 208-230V/60/1. Along with a water valve hookup.

Absolutely! Hielo Ice Solutions provides assistance 7 days a week from 7:30 am – 4:30 pm. Our machines are built to last and maintain themselves. However, any questions or concerns can be easily answered with the help of our specialized service. Customer service is our top priority before and after sales.